Validate ASGO-issued certificates
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.
Providing Specialist Support to Your Organisation
Understanding ISO 9001
ISO 9001 has been designed to be used by any organization, large or small, whatever its products or services and can be the backbone to creating a more successful business. Here we explain some of the basics and how to start implementing ISO 9001 so you can reap the benefits. A management system is simply the way an organization manages its processes, people and other resources so that its products or services meet their objectives and customer requirements. For example, your objective may be to ensure that you produce quality products to your customers or comply with statutory regulations. The system should be both flexible and scalable to your business and helps embed a culture of continual improvement. ISO 9001 provides a set of requirements to operate a quality management system and represents international best practice for managing quality. It is built around eight management principles that guide and inform everything in it
​
​
Customer focus
You need to understand current and future customer needs. You should meet customer requirements and strive to exceed customer expectations
​
Leadership
Leaders are responsible for defining the organization’s goals and objectives and maintain an environment where people can operate effectivelyLeadership Leaders are responsible for defining the organization’s goals and objectives and maintain an environment where people can operate effectively
​
Involvement of people
Everyone in your organization is key to its success and their full involvement enables their skills to be used to the maximum benefit for themselves and you
​
Process approach
When activities are seen, understood, managed and delivered through clear business processes, your objectives are more likely to be achieved
System approach to management
When you identify, understand and manage interrelated processes as a system, it contributes to achieving your goals and objectives
​
Continual improvement
Continually improving your organization ensures that your performance will increase and change over time to react to future challenges
​
Factual approach to decision making
Effective decisions are based on understanding real data and information and this will help you make the right decisions
​
Mutually beneficial supplier relationships
Your suppliers can be key to your business and it’s important to work closely with them in a mutually beneficial way to create value for both organizations.
​
​